Utility Billing

SEVERAL WAYS TO PAY YOUR BILL:

• Online Access and Payment
• Pay in person at City Hall (9400 Municipal Parkway)
• Call 866-285-1323 
• Drop Box located in the parking lot (under the flags)
• Automatic Bank Draft

update your utility contact information

The City needs your assistance to maintain current contact information, not only for safety reasons but to ensure that we can have successful communication with you. Please fill out the form to update your information.

Update Utility Contact Form 

TO REVOKE AUTOMATIC DRAFT

If you wish to revoke your ACH Automatic Draft, then please fill out the form below and return it to City Hall no later than the 10th day of the month. 

Revoke ACH Draft Form

BILLING ARRANGEMENT PLAN

The City of Garden Ridge offers a 6 month arrangement plan for your utility bill. You can complete the form in person at City Hall or email a completed form to the Utility Clerk. The form is available through the link below. You can calculate the monthly payment based off your "Remaining Balance" divided by 6. 

Arrangement Plan 

SIGN UP FOR E-BILLS

 In order to continue giving our customers the quickest service and best attention, the City of Garden Ridge will now be going paperless via e-bills! Go paperless by signing up for e-billing service so you receive your bills quicker and allow more time to pay by the due date. If you’re at work, on vacation, living out of state, worried about your snail mail service, etc. there’s one sure way to receive your bill: email. In order for emailing to be successful, we need you to sign up with the best contact information and to keep us updated. Click the link below to sign up!

E-Bill Application